Have questions? Want to book an appointment? Or just want a free 15 minute video consultation to see if we can actually help you? Give us an email at [email protected] 

Please include the following information in your email.

  1. Name and phone number we can reach you at. (If you need us to call during a specific time please include that as well in reference to MST or MDT depending on if daylight savings is currently in effect.)
  2. Name of the company you wish to book a time for.
  3. Times that work for you ranging from 2-8 business days out. (We do not usually book same-day appointments.)
  4. A description of what you are looking for from us. (Please include a description of any issue you wish to look into specifically.)

We will call the number you have provided within 2 business days. 

If you have questions regarding our services please email us at the same address. We are happy to address any concerns!

Feedback

We understand the value that feedback can have. As a result we ask you to please share your thoughts with us. In order to make this easier a Google Form has been linked below. It shouldn’t take more that 10 minutes to complete and the feedback is invaluable to us as we improve our services and customer experiences.

https://docs.google.com/forms/d/e/1FAIpQLSeQfBU4L9dVqR3Qt3tPEnLjnBE1qIimWM7Iruop54HzYpku3A/viewform?usp=sharing

How This Data Is Used

The data that your feedback provides us with is infinitely more valuable to us the the comments left on platforms. While those comments can be useful, we feel that it is important for our patrons to interact directly with us instead of trying to get our attention through these other websites.

This data is your chance to tell us how you really feel about what you got out of our interactions. Whether it was glowingly good or abysmally bad. We really do want you to tell us your feelings.

By doing so, you are helping us to grow into a better company. And in short, that is how the data is used. We look at the responses, and fit them into our growing experience.

In more direct talk, we take the data, remove personal identifiers, aggregate it, then run various tests (our favorites are linear regressions and one-tailed t-tests:) After that we compare the data to the constructs of good business running (not listed here for the sake of not boring you to absolute insanity) and see where we can improve.

It may sound a little convoluted, but its not actually any different from what other large and successful businesses do. They just do it by working through the products and services instead of actually talking to you.